How to present Customer Service on a resume
When trying to get a customer service position, you must be sure to include your experience and skills on your resume. A well-written and professional resume can make an enormous difference in getting the job you want. The team at Tauranga Resume, we specialize in writing resumes to help you stand out from the crowd. In this article, we will provide tips on how to describe the level of customer service in your resume.
- Utilize action verbs: When talking about your experience with customer service using action verbs, like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service work and achieved the desired results.
- You should include specific job responsibilities and responsibilities. Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed an entire team of customer service reps and dealt with customer complaints."
- Use metrics: Provide relevant metrics such as customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% by using effective methods for problem solving."
- Customize your resume: tailor your resume to fit the customer service position that you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to sending it out to ensure it’s not erroneous. If you need assistance seek professional assistance from Tauranga Resume.
Following these steps and guidelines, you can write your resume for customer service that effectively highlights your relevant experience and capabilities. Remember to make your resume specific to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Tauranga Resume can also assist with the creation of a strong resume that highlights your strengths and experience.
